Privacy Policy

This Privacy Policy explains how Mystique Aura collects, uses, and protects your personal information when you visit our website or make a purchase from us.

1. Information We Collect

When you browse our website or place an order, we may collect the following personal data:

  • Full name

  • Billing and delivery address

  • Email address

  • Phone number

  • Payment details (processed securely via trusted third parties)

  • IP address and browser/device data

  • Order history

  • Site usage data (via cookies and analytics tools)

2. How We Use Your Information

Your information may be used to:

  • Process and deliver your orders

  • Communicate with you regarding your purchase

  • Provide customer service and support

  • Improve our website and services

  • Detect and prevent fraud or unauthorised activity

  • Send marketing emails (only with your consent)

3. Sharing Your Data

We only share your data with trusted third parties, such as:

  • Payment gateways (e.g. Stripe, PayPal)

  • Delivery and fulfilment partners

  • Marketing and analytics services (e.g. Meta, Google)

  • Legal or regulatory authorities, if required

We do not sell, rent or trade your personal data under any circumstances.

4. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or to comply with legal, tax, or regulatory requirements.

5. Your Rights (UK GDPR)

You have the right to:

  • Request access to your personal data

  • Ask for incorrect or outdated data to be corrected

  • Request that your data be erased (where applicable)

  • Object to processing for marketing purposes

  • Withdraw your consent at any time

To exercise any of these rights, please contact us at: support@mystiqueaura.co.uk

6. Cookies

We use cookies to enhance your browsing experience and analyse site traffic. You can manage your cookie preferences via your browser settings.

For more details, see our [Cookies Policy].

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content or privacy practices.

8. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated effective date.

9. Contact Us

If you have any questions about this policy or how your personal data is handled, you can reach us at:

📧 support@mystiqueaura.co.uk